JURJ

Corona Lockdown: Resolving conflicts in Housing societies

Author: Dr. Jyotsana Sharma, Shivani Wadhwab and Sanjive Saxena

Abstract: The global social emergency, Corona Lockdown has transformed the world. So destructive and lethal is Corona it has put almost all the countries of the world to go into defensive posture by enforcing lockdowns. These lockdowns generate conflicts. This study deals with the resolution of conflicts in Housing societies of NCR region. The design of the paper follows a structured approach. Commencing with the process of defining the topic and an extensive literature review the following research questions were formulated (a) what constitutes conflict during the lockdown period in housing societies? (b) what core components of conflict are needed to be addressed, on priority, so as to ensure effective compliance to government's order? The next stage moved to the process of designing questionnaire. The responses were collected by means of Google Forms. Descriptive statistical techniques were applied for data analysis. The findings indicate that conflicts has different meanings for different class of respondents and accordingly RWA's must devise action plan for managing the conflicts which will be interest of the residents as well as meeting the compliance of government directives. The limitation is the small sample size of 380 and the incremental increase of lockdown period which generated the feeling of getting used to it. The contribution to the study is that this study deals with the conflicts arising due to current crisis. Future recommendations that since Corona is here to stay and that it is generating new trends and patterns which itself will generate new conflicts and hence new avenues for research. The conclusion of the study is the fact that conflict must be scoped or defined unambiguously and once defined the core components must be identified by stakeholders so as to ensure that day to day operations are performed efficiently and effectively for resolving the conflict.